A company’s success is determined by its customers

In order to secure ongoing success and development, AquaGib recognises the need to value and cherish you, the customer, over everything else, because it is you who drives us forward; it is you who pushes us to be better; it is you who makes us who we are; it is you who determines whether we succeed or fail to deliver the service that you desire.

Knowing your customers is invaluable. We understand how important it is to provide our customers with, not only a good water service, but good care throughout your time with us.

Good Customer Service is essential and we acknowledge that it may not always be possible to pop round to our Customer Services Offices and visit us in person. So, we have created an online Customer Service presence right here on our website, providing you with quick answers to the most common questions we receive, as well as links to all the documents you will need to conduct your business with us and details of emergency contact numbers should anything go amiss out of office hours.

We are here to help, so help yourself to some free information safe in the knowledge that it was written with a warm and friendly smile, because we want you to be happy with AquaGib.

Opening
Hours:

Opening
Hours:

Day of the Week

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday & Sunday

Opening Hours

08:30 to 15:00 hrs

08:30 to 15:00 hrs

08:30 to 15:00 hrs

08:30 to 15:00 hrs

08:30 to 14:30 hrs

Closed

Notes

Normal cashier: Cash and cards

Self Service Payment Kiosk: Cash and Card

Normal cashier: Cash and cards

Self Service Payment Kiosk: Cash and Card

Normal cashier: Cash and cards

Monday 08:30 to 15:00 hrs
| Notes: Normal cashier: Cash and cards

Tuesday 08:30 to 15:00 hrs
| Notes: Self Service Payment Kiosk: Cash and Card

Wednesday 08:30 to 15:00 hrs
| Notes: Normal cashier: Cash and cards

Thursday 08:30 to 15:00 hrs
| Notes: Self Service Payment Kiosk: Cash and Card

Friday 08:30 to 14:30 hrs
| Notes: Normal cashier: Cash and cards

Saturday & Sunday Closed

Self Service payment Kiosk Cash/Card only also available Mondays, Wednesdays, and Fridays

Open 24/7 Automated Telephone payment system on 200 79818

Customer Service 5th floor Counters Opening Hours

Mondays to Thursday 08:30 to 15:00 hrs Fridays 08:30 to 14:30 hrs