AquaGib publishes its pricing structure so customers can see which services they receive and what they cost.
Potable water tariffs
Effective date: 1 April 2026, except where another date is shown.
| Sector | Price | Notes |
|---|---|---|
| A: Shipping | £0.801 | |
| B: Hospitals and schools | £0.801 | Standing charge of £5.80 per calendar month |
| C: Hotels | £0.565 | Standing charge of £5.80 per calendar month |
| D: Domestic primary rate | £0.289 | First 4,500 litres per calendar month; standing charge of £3.48 per calendar month |
| D: Domestic secondary rate | £0.719 | Consumption above the primary-rate allowance |
| E: Swimming pools | £1.603 | Standing charge of £5.80 per calendar month |
| F: Industrial | £0.636 | Standing charge of £6.96 per calendar month |
| G: Government departments, including MoD | £0.801 | Standing charge of £5.80 per calendar month |
| H: Commercial | £0.636 | Standing charge of £6.96 per calendar month |
Application and account charges
Effective date: 1 August 2027, except where another date is shown.
| Service | Charge | Notes |
|---|---|---|
| Potable water administration fee | £37.50 | |
| Priority appointment | £75.00 | |
| Domestic refundable deposit under personal names | £31.00 | |
| Domestic rental refundable deposit under a personal name | £124.00 | |
| Domestic refundable deposit under a company name | £124.00 | |
| Other property types | From £124.00 | Amount confirmed on application |
| Property with no meter | Price on application | A costing exercise is required |
| External laboratory meter test | £311.00 | Refundable if the meter is erroneous |
| Arrears fee for non-payment | £49.00 |
Copies of bills and statements
Charges for copies of bills and statements of account depend on whether you receive them printed or by email.
| Request | Printed | |
|---|---|---|
| Current bill | £1.00 | £0.00 |
| Single bill after January 2020 | £2.00 | £0.00 |
| Single bill before January 2020, if available | £12.50 | £6.00 |
| Multiple bills after January 2020 (minimum; a costing exercise will be undertaken) | £4.00 | £0.00 |
| Multiple bills before January 2020 (minimum; a costing exercise will be undertaken) | £25.00 | £12.50 |
| Request | Printed | |
|---|---|---|
| Statement of account (all transactions), bills after January 2020 | £1.00 | £0.00 |
| Statement of account (all transactions), bills before January 2020 | £62.50 | £31.50 |
| Statement of account for a period of 10 years, for ID purposes (per account) | £67.00 | £31.50 |
If you are unsure which tariff applies, contact Customer Services on +350 200 41288 or visit Suite 10B, Leanse Place, 50 Town Range.