Disconnect potable water

Use this service to request disconnection of the potable water supply and receive a final bill.

Before requesting disconnection

Have the account number and supply address ready.
Provide the requested disconnection date and forwarding contact details.
A refundable deposit is credited to the account and applied to outstanding charges first.
Contact Customer Services after processing to confirm how any remaining credit should be refunded.

Prefer a paper form? Download the potable water disconnection application (PDF). Print and complete it, then return it to AquaGib by post.

Fields marked * are required when they apply to your application.

After changing the application type, use Update document requirements to show the documents needed. Complete only the fields that apply to you.

Application type *

Email *

Full legal name, including middle names *

For: Single person

First applicant: full legal name *

For: Joint account

Second applicant: full legal name *

For: Joint account

Company name *

For: Company account

AquaGib account number *

Address where water is currently supplied *

Address for your final bill *

Supply no longer required from *

Supporting documents

One PDF, PNG, JPG or BMP per document, up to 10 MB each.

Identity document *

Complete the required fields and supporting documents.